AI has the power to reach millions.

Feersum Engine is an AI-powered conversational platform that builds Intelligent Assistants with the ability to chat to millions of users in multiple local languages.

 
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Mobile means scale.

With the exponential explosion of growth in mobile usage and conversational platforms, it’s getting easier and easier to reach bigger audiences – users in frontier markets who want to communicate and transact easily.

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Feersum Engine is possibility.

Feersum Engine’s AI-powered technology automates high-volume sales and service transactions on mobile, meaning you could reach millions more people in less time, with less effort.

 

Channel-agnostic AI.

Most – if not all – of your customers are likely to use WhatsApp as their primary communication tool. Feersum Engine’s Intelligent Agents integrate with WhatsApp and other pre-existing apps and platforms like Facebook Messenger, Telegram, and Twitter.

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NLP and NLU

Feersum Engine’s Natural Language Processing and Understanding capabilities allow it to listen and respond to users in all 11 official South African languages.

 

Tiered for any scale.

Our tiered product offering combines our tools, tech and expertise to meet business needs of any size. Whether you need a simple chatbot or a highly-intelligent, multifunctional and multilingual agent that can understand your users and perform transactions, Feersum Engine has a solution within its feature set.

 
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The standard set of features and the heart of Feersum Engine

Features:

  • Core engine

  • Agent builder

  • Basic FAQ

  • Dashboard

  • User profile

 

Optimise CoreAI with the following add-ons:

 
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Build a deeper understanding to help your customers.

Features:

  • Sentiment analysis

  • Opinion mining

  • Geo-analytics

  • Call centre integration

  • Customer self-service

  • Employee support

  • Multiple languages

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Let customers take key actions in just a few messages.

Features:

  • HSM

  • Catalogue

  • Commerce

  • Employee management 

  • API access 

  • Transactions

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Optimise your offerings based on your customers’ real needs.

Features:

  • Customer retention

  • Cross sell

  • Personalisation

  • Computer Vision

 

 

Customisable options from Feersum Engine.

Need something bespoke that’s specific to your business? Get in touch and help us understand your business and user needs, and we’d be happy to partner with you to create a bespoke solution.

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Clients we’ve partnered with using Feersum Engine.

From retail clients with transactional needs to self-service clients who want to make things easier for their users, Feersum Engine has partnered with businesses in multiple industries. Here are some of our clients and partners:

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Interested in building an intelligent assistant for your organisation? 

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